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Fire destroys Hampstead doctor’s office

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A Hampstead doctor is looking toward the future after his family practice was destroyed by fire over the weekend.

Doctor Shyam Garg had patient records on paper and on the computer, many of which were lost in the fire.

Since the fire, a number of Dr. Garg’s patients have contacted us, wondering what to do about their records and prescriptions, and asking if they need to get a new doctor.

Mary Sheffield needed her medication. “I just wanted to get a refill on one of my prescriptions and I was coming by here, and I saw it had burned completely up.”

Woody Martin’s wife was supposed to have an appointment on Monday. “I’d asked a lot of people, asked the fire department, nobody seemed to know.”

Dr. Shyam Garg wants his patients to know he’ll still be there for them. “I’m not crying. I don’t look sad. I’m not angry. I’m just empty, I just feel empty. There’s no emotions here. When I walk around all I see is just empty, I can’t believe it.”

At Garg’s office, there were over 5,000 patients’ medical records, many of which are completely destroyed, but some possibly salvageable.

Some patients’ medical records were a computer that Dr. Garg is going to send to data recovery experts who seem to think they’re going to be able to retrieve them.

But Dr. Garg says not to worry. “The biggest record is my brain. My patients will tell you if I saw them 15 years back, I would remember exactly what they came for, so one record is my brain.”

Dr. Garg is now asking his patients to be patient. He’s already signed a lease to open up an office just down the road at Hampstead Village Complex. He will start seeing patients as early as Monday, which comes as welcome news for his patients.

Doctor Garg says if his patients have any questions, they can call the old office number and leave a message.

He says he’ll get back to them by the end of the day. Dr. Garg says he’s also happy to call pharmacies to help people with their prescriptions.

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Story summary

videoA Hampstead doctor is looking toward the future after his family practice was destroyed by fire over the weekend.

Doctor Shyam Garg had patient records on paper and on the computer, many of which were lost in the fire.

Story summary image

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