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NHRMC moves to electronic patient records

WILMINGTON, NC (WWAY) — The way doctors access your medical records may soon change. But what will it mean for you?

New Hanover Regional Medical Center is hoping to better connect with their patients thanks to a new electronic health records system, NHRMC Connect, which is going online Saturday. The new system allows doctors to access health records almost immediately by plugging into the database.

“We’re going to be doing order entry in the process, but it also will give them access to information from home that they can get some of their test results and other opportunities, but also, if it’s in their chart, if they’re at another EPIC hospital, that information will be there,” NHRMC CEO Jack Barto said.

Barto says with change comes anxiety, but the staff at the hospital is well trained and capable of providing the best healthcare possible.

“Remember, we know how to take care of patients,” he said. “We’re still going to take care of patients on an everyday basis. It’s the way we document that that’s changing.”

Staff has trained for months to ensure they understand the new system and can use it efficiently.

After the information is entered, it will be accessible at all the organizations connected.

“The best thing that the patient can expect is that the first time you enter your information into our system, that information will carry through the entire organization,” NHRMC Connect Program Director Heather Thorton said.

There may be speed bumps with the streamlining, but the hospital is confident the move is the best for the area.

The hospital says your information is safe within the system. It is only accessible by providers and you with access codes, much like electronic banking.

You may find the first time you go to the hospital under the new system your visit takes longer, but administrators say subsequent visits will be easier once you’re in the system.

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