Wilmington HotelsWilmington AdvertiseWilmington AttractionsWilmington BeachesWilmington Business DirectoryWilmingtonWilmingtonWilmington GolfWilmington JobsWilmington NewsWilmington DiningWilmington Weather



Wilmington, NC News

  Free Wilmington Travel Guide!

Archive for November, 2009

Inside 911: The job of an operator

Thursday, November 5th, 2009


“New Hanover County 911. What’s the address of your emergency?”

It is a question 911 operators ask for twelve hours a day. The question is routine, but the answer is always unique. “Every day’s a little different, I guess that is the best way to put it,” said 911 operator Vic Rule.

Most 911 operators say that is what they love about the job; at least according to those who stick with it.

“They say the average life span of a dispatcher is 3 to 5 years. I just made it,” said Christopher Enyart.

Rule added, “It’s always a hard job here of keeping people because of the multi-tasking, the stress, and the hours.”

With constant pressure and just three, ten minute breaks scattered throughout the work day, it is no surprise 911 operators turn over at such a high rate.

“It can eat at a person to sit there and be able to hear someone crying for help and knowing that your hands are kind of tied because you’re behind the scenes,” Rule said.

Enyart said, “One of the most dangerous things you can be here is apathetic. You know you have to care all the time.”

That can be exhausting, especially at New Hanover county 911, one of the busiest centers in the state. Operators take calls for the Wilmington Police Department, the New Hanover County Sheriff’s Office, police at Wrightsville, Carolina and Kure beaches, county fire departments, EMS, and UNCW.

Some operators train for an entire year before taking calls on their own. “The training is very intensive. Anyone who clears training, fully clears training, is highly, highly qualified,” Enyart said.

Still, all the training in the world can not prepare dispatchers for every emergency call. Enyart said, “When I first started here I had nightmares for days, but that’s not uncommon.”

That is why 911 operators work in teams. They say building a family of dispatchers benefits the people on both ends of the phone calls.

“We try to be supportive as much as we can, not just with everyone here, but with the callers we deal with,” Rule said.

For long-term 911 operators, it is those callers that keep them coming back to the job. “You know you go to work everyday and you do something that helps people,” added Enyart.

Last year, New Hanover County 911 operators answered almost half a million calls for service.

Tune in to WWAY at 11 and we will listen to some of those calls and hear first hand what the dispatchers deal with on a regular basis.

Story image


Story summary

videoIn an emergency we see the police officers, the firefighters, and the paramedics, but we never see the 911 operators who get them there. New Hanover County’s 911 dispatchers say it is a high stress, fast-paced, unpredictable job – and they would not have it any other way.

Story summary image


Associated poll

More: continued here

Man fined after spear-fishing grouper off Wrightsville Beach

Thursday, November 5th, 2009

By David ReynoldsDave.Reynolds@StarNewsOnline.com

A man has been ordered to pay a $500 replacement fee after he pleaded guilty to possessing a federally protected fish, caught off Wrightsville Beach this summer, officials said.

More: continued here

The Droid enters the cell phone market

Thursday, November 5th, 2009


From emailing to snapping pictures, the functionality of new-aged cell phones is mind-boggling. So how do you know which device is best for you?

There’s the i-Phone, Blackberry, and tomorrow, the Droid.

Many people would agree, the Apple i-Phone currently holds the crown as the most coveted phone on the market.

“You can just consolidate so much, your camera, your laptop, your i-Pod, your media player, everything all into one device that you can carry around in your pocket,” said Webster Gomez of Best Buy.

The Blackberry is also a hot item, especially in the corporate world…

“We basically send and receive a lot of e-mails, I need to have my calendar synced up to my phone when I’m on the go. That’s going to be your typical blackberry user,” said Greg Williams, a Verizon sales rep.

But the competition heats up with the release of Verizon’s new phone, the Droid, in stores Friday.

“Our network is the nation’s most largest and reliable network, so when you take that and put this phone on our network, nothing else is really going to stand up to it,” Williams said.

The Droid is a Motorola phone operating on Google’s Android operating system. It has many of the same characteristics as the i-Phone with a touch screen that rotates when you move it, downloadable apps, and it runs on the same 3-g network.

But unlike the i-Phone, the Droid has a higher mega pixel camera with a flash and zoom, and two keyboards: a touch-screen and a physical one.

So which one is right for you?

Price-wise, Blackberries are generally the cheapest of the three. They can range from 50 to 250 dollars.

The Droid’s 100 dollar rebate makes it the same price as the i-Phone at about 200 bucks.

The Blackberry, i-Phone, and Droid all carry a two-year contract and a separate internet data plan.

Gomez says, no matter which phone you choose, you can’t go wrong. “For your traditional business, I need my e-mail, I need my organization, I need my calendar, things like that, definitely go with the Blackberry. People who want maybe a few more fun features such as the third party applications, maybe having the i-Pod directly on your phone, definitely go with the i-Phone.”

As for the Droid, Gomez added, “Hopefully it’s going to have a mixture of the two, as far as having the serious business capable uses of a Blackberry, but also the fun uses of the touch screen i-Phone.”

If you’re thinking of getting the Droid or any other advanced product with Verizon, be warned; starting November 15th, there will be a 350 dollar early termination fee, but every month you’re on the contract, that fee drops ten dollars.

Story image


Story summary

videoFrom emailing to snapping pictures, the functionality of new-aged cell phones is mind-boggling. So how do you know which device is best for you?

Story summary image


Associated poll

More: continued here

Recycling could be made easier, especially in rural areas

Thursday, November 5th, 2009


It has been more than a month since new state laws governing recycling took effect, but it’s unclear if these laws are working in some rural communities.

Beginning October first, North Carolina residents were required to recycle items like plastic bottles, wooden pallets, and oil filters. But its not so easy for everybody to recycle.

“Well, I think some are. But I don’t know how you can enforce the regulations, because you don’t have the ability or the means to recycle unless you do get to a center,” said Archie Cribb of Whiteville.

Cribb visits a recycling center in Whiteville two to three times per week, but the drop off sites are few and far between, with only six in Columbus County.

“I think its good to recycle. But I think having a law its going to be tough to enforce it unless you had more provisions,” Cribb said.

The biggest change is that you cannot throw away plastic bottles anymore. Instead you need to bring them to the recycling center, where they have a whole new container just for that purpose.

The numbers of bottles in the bins are up, but it’s clear to employees that not everybody is recycling. They say its tough to expect people to travel far away from home to get to the centers and follow the rules.

Folks like Archie Cribb say there could be a better way. “Well I think if, and I know it would be expensive to get the infrastructure, but if they had the ability for you to separate it out for them to pick it up out in the country I think that would help, but of course it would be expensive.”

Meaning there’s still room for improvement.

Recycling officials say 80 plastic bottles are disposed of every second in the state of North Carolina.

The new rules are aiming to reduce this number to help the environment and save valuable landfill space.

Story image


Story summary

videoIt has been more than a month since new state laws governing recycling took effect, but it’s unclear if these laws are working in some rural communities.

Story summary image


Associated poll

More: continued here

Possible gas leak prompts evacuation of Topsail High School

Thursday, November 5th, 2009

Hampstead | Three students were hospitalized and more than 900 students spent the afternoon on the football bleachers Thursday when Topsail High School was evacuated after a suspected gas leak.

More: continued here



News provided by WWAY NewsChannel 3 and the StarNewsOnline

|Home| |Events| |Attractions| |Accommodations| |Restaurants| |Golf| |Beaches| |Jobs| |Getting Here| |Climate| |Directory| |News| |Advertise| |Contact Us|

  Welcome to Wilmington, North Carolina