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Archive for March, 2014

Leland bank introduces video teller machines

Wednesday, March 26th, 2014

LELAND, NC (WWAY) — One bank in Leland is taking technology to another level. It is replacing some in-person bank tellers with ones via video.

While it might seem less personal, users say it’s just the opposite.

Corning Credit Union member Robert Covington says he loves using the new video teller machines.

“It makes you realize the bank recognized what customer service is once again, finally,” Covington said. “You know, we mean something. We’re not just a number. We’re a face.”

The new technology allows bank members to do everything they would with a bank teller in person through a video chat.

“Some people have reservations about it, but after they get a chance to come up and see, it is a person doing their transaction for them,” CCU NC Branch Supervisor Michelle Wall said.

While the machine may look difficult to use, it’s actually very easy, and it starts with the push of a button.

“We can order you new debit cards, we can get you balances, we can look for deposits for certain transactions,” video bank teller Brittney Confer said through the machine from New York.

They also allow you to cash checks and make withdrawals. The bank says it offers convenience to the customers and safety to employees

“It is more secure than an actual person in the front line, because all the cash is locked behind a vault,” Wall said.

But some worry this kind of banking means losing direct human interaction. CCU says it does just the opposite.

“That gives us that opportunity to kind of get out from behind a traditional teller line and spend that one-on-one time with each individual member,” Wall said.

Since the bank activated the machines, more than 200 members have worked with the video tellers.

The Corning Credit Union in Leland is currently the only bank with this technology in the area.


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Wilmington man faces multiple drug charges

Wednesday, March 26th, 2014

Earnest Darrell Dailey, 47, executed a search warrant after a two-month investigation

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New apartment complexes may tap into pent-up demand

Wednesday, March 26th, 2014

There’s untapped demand for some urban in-fill projects, experts say.

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Nicholas Sparks’ ‘The Longest Ride’ to film in Wilmington

Wednesday, March 26th, 2014

This will be the fourth film based on a Sparks book that has shot in the region.

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Charlotte mayor arrested on federal corruption charges

Wednesday, March 26th, 2014

CHARLOTTE, NC (WSOC) — Charlotte Mayor Patrick Cannon was arrested Wednesday by FBI agents for alleged violations of federal public corruption laws, announced Anne M. Tompkins, US Attorney for the Western District of North Carolina.

The federal criminal complaint filed in US District Court, charged Cannon, 47, of Charlotte, with theft and bribery concerning programs receiving federal funds, honest services wire fraud and extortion under color of official right.

John A. Strong, Special Agent in Charge of the FBI, Charlotte Division, joins US Attorney Tompkins in making today’s announcement.

According to allegations contained in the charging document and the affidavit filed in support of the criminal complaint, during the course of a separate criminal investigation, the FBI received reliable information that Cannon was potentially involved in illegal activities associated with his position as an elected official, and began an undercover investigation in or about August 2010.

Click here to read more at WSOCTV.com


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